Safe Moving and Assisting: Supporting Our Customers and Their Families at By Your Side

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When it comes to providing care at home, ensuring safe moving and assisting practices is absolutely essential — not just for the comfort and dignity of our customers, but for the safety and confidence of everyone involved.

At By Your Side, we are proud to deliver expert, compassionate support — and that includes ensuring all our staff receive full, comprehensive training in moving and assisting techniques before they begin working in the field. We go above and beyond industry standards because safety, respect, and dignity are at the heart of everything we do.

We also extend this support to families, offering training and guidance to help them feel confident in assisting their loved ones safely.

Why Safe Moving and Assisting Matters

Moving and assisting is about much more than helping someone move from bed to chair, or supporting them when standing. Done properly, it:

  • Protects the customer’s comfort, dignity, and independence
  • Reduces the risk of injury for both the customer and the carer
  • Promotes safer mobility and better wellbeing
  • Builds confidence in family members supporting at home

Incorrect techniques can lead to injury, discomfort, and loss of confidence — which is why correct training is absolutely vital for both carers and family members.

Full Training for Our Staff

Every team member at By Your Side receives comprehensive Moving and Assisting training as part of their induction, and ongoing refresher sessions throughout their career.
This includes: ✅ Safe manual handling techniques
✅ Correct use of mobility aids (hoists, slide sheets, transfer boards, frames, etc.)
✅ Assessing risk to prevent accidents
✅ Promoting customer independence wherever possible
✅ Protecting their own physical wellbeing during moves

Our staff are trained not just to move and assist safely, but to do so with kindness, patience, and respect, ensuring every interaction preserves dignity and builds trust.

Training and Support for Families

We recognise that many families want to remain actively involved in supporting their loved ones at home — and that’s why we offer Moving and Assisting Training for family members too.

Our tailored sessions help families to:

  • Learn safe techniques to assist loved ones
  • Understand how to use equipment safely and confidently
  • Reduce the risk of injury for themselves and their loved one
  • Promote the customer’s independence in daily activities

The training is delivered in a friendly, practical way, completely customised to each customer’s individual needs and mobility goals.

A Commitment to Excellence and Safety

At By Your Side, safety isn’t just a policy — it’s a core value.
By investing in our staff’s development and offering additional support to families, we ensure that every move, transfer, and moment of assistance is handled with care, compassion, and expertise.


Would you like more information about our Moving and Assisting Training for families?
📞 Contact our team today — we’re here to help you every step of the way.